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Free independent, confidential support with a complaint about the NHS. We can support you to make this contact, … They explain the complaints handling procedure and when you'll get a response. NHS Advocacy is now provided by North East NHS Independent Complaints Advocacy (ICA),supporting individuals complaining about the NHS in the following local authority areas: Darlington, Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, North Tyneside, South Tyneside, Redcar and Cleveland, Stockton and Sunderland.

Home » Patient Complaints Advocacy. The role of the ICA is to help to safeguard the rights of clients as set out in both health policy and law, empowering clients to self-advocate as far as they are able, supporting clients to get their views heard and in seeking resolution to issues which concern them through the process of Local Resolution.

NHS Complaints Advocacy 21 Aug 2019 People First has been supporting Cumbrian residents to raise concerns and complaints about their NHS care and treatment since April 2013. But things can go wrong. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The Complaints Service. From 1 st October 2018 we will be providing the Independent Health Complaints Advocacy Service (IHCAS) This service can support people with complaints related to any aspects of healthcare provided by or through the NHS (including treatment or services provided by private health contractors where the treatment was funded by the NHS).

An opportunity to talk to someone independent of the NHS The individual assistance you need to feel supported to make your complaint and throughout the complaints process. If you, or someone close to you, have experienced a problem with an NHS service we can support you to make your concerns heard. Locally, Advocacy 1st is here to help!

Independent Health Complaints Advocacy supports people who have experienced problems with an NHS service to have their concerns heard.


ICAT is a team of three advocates who provide support and information around raising concerns and complaints about care and treatment received from the NHS.

Complaints & Advocacy. Changes to Independent Complaints Advocacy provision. Our dedicated website, www.nhscomplaintsadvocacy.org has a wide range of information to support you to make an NHS complaint by yourself, including self help information in Easy Read and large print version. 3-4 Meeting Street Lustleigh Close Maltford Business Centre Exmouth Devo EX8 1LN View on map. If something goes wrong with NHS treatment or care, you have the right to free, confidential and independent support to make a complaint. NHS Complaints Advocacy NHS Complaints Advocacy. 0845 231 1900 devonadvocacy@rethink.org Monday - Friday : 9:00am - 5:00pm Saturday - Sunday : Closed. Our advocacy service is a free and confidential service available to anyone who wants support to make a complaint to the NHS. Where the outcome you are looking for is more likely to be achieved through another route, we can explain this and give you information about who best to contact instead. The NHS Complaints Advocacy Service is a free and independent service that can help you make a complaint about a National Health Service (NHS). Our NHS complaints advocacy service helps people make complaints about NHS funded care services. Most of us use the NHS at some point in our lives and many of us use them quite regularly. If you’re not satisfied with the service you’ve experienced from a hospital, doctor, dentist, local surgery or any other NHS provider, you are entitled to complain about it. NHS Complaints Advocacy Stockport. Devon NHS Complaints Advocacy Advocacy. This service replaces the previous Independent Complaints Advocacy …
We are your statutory and independent voice in health services provided throughout Wales. ICAS (Independent Complaints Advocacy Service) What is an NHS Complaints Service Advocate? There is a formal procedure for bringing NHS complaints and our service can guide you through that process. Independent Health Complaints Advocacy (IHCA) Supporting you if you have not had the service you expected from a service provided or paid for by the NHS.

NHS Complaints procedure - how we can help. However, occasionally things go wrong and when they do it is important we speak up to resolve problems and help improve the service for everyone. We are independent from the NHS and will support you to make your complaint about an NHS service. The service is free, independent and confidential. Help with complaints. Your complaint might be about care or treatment at: • The GP (General Practitioner) surgery • The hospital NHS Complaints Advocacy Stockport.